Terms of use
These Terms of Use govern your access to and use of evoka.mu and any information, content or functionality available through the website.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
- About EVOKA
EVOKA is a Mauritius-based travel and experience business specialising in curated travel, incentive experiences and related services.
Our website provides information about EVOKA, our services and experiences, and enables visitors to contact us, submit enquiries and, where available, make bookings or payments.
- Use of This Website
You may use this website for lawful personal or business purposes relating to EVOKA and the services we provide.
You agree not to:
- Use the website for any unlawful, fraudulent or harmful purpose
- Attempt to gain unauthorised access to the website, its servers or connected systems
- Interfere with the security or operation of the website
- Introduce viruses, malicious code or other harmful technology
- Scrape, copy or extract website content through automated means without our permission
- Impersonate another person or provide false or misleading information
- Use EVOKA’s content, branding or intellectual property without authorisation
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms of Use have been breached.
- Website Information
We aim to ensure that information published on the EVOKA website is accurate and up to date.
However, travel experiences, accommodation, activities, transportation, availability, pricing and other services may change without notice, particularly where they are provided by third-party suppliers.
Content displayed on the website is therefore provided for general information and inspiration unless it forms part of a confirmed proposal or booking.
Images and descriptions may be representative of an experience and do not necessarily guarantee that an identical experience, location, supplier or configuration will be available at the time of booking.
- Enquiries, Proposals and Bookings
Submitting an enquiry through the EVOKA website does not create a confirmed booking.
A booking is only confirmed once EVOKA has provided confirmation and any required deposit or payment has been received.
Specific bookings may be subject to additional terms, including:
- A proposal or itinerary
- Pricing and payment terms
- Cancellation conditions
- Supplier terms and conditions
- Our Refund Policy
- Any other conditions communicated before confirmation
Where specific booking terms have been provided to you, those terms will apply to that booking. If there is a conflict between these Terms of Use and specific booking terms, the specific booking terms will take precedence in relation to that booking.
- Pricing and Availability
Prices, experiences and availability displayed or referred to on the website may change.
Unless expressly stated otherwise, website content does not constitute a binding offer.
Final pricing will be confirmed as part of the applicable quotation, proposal or booking process.
Changes in supplier pricing, taxes, government charges, exchange rates or other costs outside EVOKA’s reasonable control may affect the final price of a travel arrangement where permitted under the applicable booking terms.
- Payments
Where online payment functionality is available, payments may be processed through third-party payment service providers.
EVOKA may not directly receive or store your full payment card details where payments are processed securely by an appointed payment provider.
Payment transactions may also be subject to the terms and conditions and privacy practices of the relevant payment service provider.
- Third-Party Travel and Experience Providers
EVOKA works with hotels, accommodation providers, transport providers, restaurants, venues, guides, activity operators and other independent suppliers to create and deliver travel experiences.
Certain elements of your itinerary may therefore be provided by third parties and may be subject to their own terms, availability, operational requirements and cancellation policies.
Where applicable, relevant supplier conditions will be communicated during the booking process.
EVOKA is not responsible for the independent acts or omissions of third-party providers beyond the extent for which EVOKA may legally be responsible.
- Changes to Experiences
Travel is inherently subject to changing circumstances.
Weather, local conditions, supplier availability, safety considerations, government restrictions or other circumstances may occasionally require an experience or itinerary to be modified.
Where this occurs, EVOKA will make reasonable efforts to provide an appropriate alternative or solution.
Any cancellation or refund will be handled in accordance with the applicable booking conditions and our Refund Policy.
- Intellectual Property
Unless otherwise stated, the content of the EVOKA website, including its:
- Name and branding
- Logos
- Written content
- Photographs
- Graphics
- Designs
- Videos
- Itineraries
- Experience concepts
- Website layout
is owned by EVOKA or used with the permission of the relevant rights holder.
Content may not be copied, reproduced, republished, distributed, modified or used commercially without prior written permission from EVOKA or the relevant rights holder.
You may view and share links to publicly accessible pages of the website for personal and legitimate business purposes.
- Information You Provide to Us
When submitting an enquiry, booking request, form or other information through our website, you agree to provide information that is accurate to the best of your knowledge.
You are responsible for ensuring that important information relevant to a booking, including guest details and travel requirements, is provided accurately and within any required deadlines.
Personal information submitted through the website will be handled in accordance with our Privacy Policy.
- Website Availability
We aim to keep the EVOKA website available and functioning properly, but we cannot guarantee that access will always be uninterrupted or error-free.
The website may occasionally be unavailable because of maintenance, technical problems, security requirements or circumstances outside our control.
We may modify, suspend or discontinue parts of the website where reasonably necessary.
- Third-Party Websites
The EVOKA website may contain links to websites or services operated by third parties.
These links are provided for convenience or to enable access to relevant services.
EVOKA does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms of use.
We recommend reviewing the terms and privacy policies of third-party websites before using them or providing personal information.
- Limitation of Liability
EVOKA takes reasonable care in operating this website and providing the information published on it.
However, to the fullest extent permitted by applicable law, EVOKA will not be liable for losses arising solely from:
- Temporary inability to access the website
- Reliance on general website information that has subsequently changed
- Third-party websites accessed through external links
- Unauthorised interference with the website beyond our reasonable control
- Events outside EVOKA’s reasonable control
Nothing in these Terms of Use excludes or limits any liability that cannot lawfully be excluded or limited.
Liability relating to a confirmed booking will be governed by the terms applicable to that specific booking.
- Privacy
Your privacy is important to us.
Our collection and use of personal information is governed by our Privacy Policy and applicable data protection legislation.
Our use of cookies and similar technologies is explained in our Cookie Policy.
- Changes to These Terms
We may update these Terms of Use from time to time to reflect changes to our website, services, business practices or applicable legal requirements.
The latest version will be published on this page together with the date it was last updated.
Your continued use of the website after changes are published will be subject to the updated Terms of Use.
- Governing Law
These Terms of Use are governed by the laws of the Republic of Mauritius.
Any dispute relating to the use of this website will be subject to the jurisdiction of the competent courts of Mauritius, subject to any rights or protections that may apply under mandatory law.
- Contact Us
If you have any questions about these Terms of Use, please contact us:
EVOKA
Mauritius
Email: veronica@evoka.mu
Website: evoka.mu